Shipping & Return Policy

PACAS Y PALETAS USA. Ships all over the USA, MEXICO, South America and all over the world on a daily basis. Please read the following information about our international shipping procedures and policies.

You are welcome to email or to call us at 011-213-488-9599 to request a shipping quote before your submit your order, or just for your information.

Returns Policy

All merchandise is sold as is, no refunds or exchanges.  Please be sure to read all the products descriptions before you buy, or give us a call we will be happy to assist you.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.